How to Spot a Trusted Moving Company: Red Flags and Green Lights

Hiring a moving company should make your life easier—not create more problems. Unfortunately, not all movers operate with integrity. Some offer low-ball quotes, fail to show up, or handle your belongings carelessly. Knowing how to spot a truly trusted moving company can make all the difference in your experience.
Check for Proper Licensing and Insurance
A trustworthy mover will have all the required local and federal licenses, as well as liability insurance to protect your property. Don’t be afraid to ask for proof or check their DOT number if applicable.
Read Reviews—But Read Them Smart
Online reviews offer a glimpse into customer experiences, but look beyond the star rating. Scan for consistent themes like punctuality, professionalism, and care in handling items. Be wary of companies with lots of vague or overly generic reviews.
Transparent Pricing and No Hidden Fees
Trusted movers provide clear, written estimates—no surprise charges. If a quote seems unusually low or too simple, that’s a red flag. A reliable mover will walk you through your quote and help you understand what’s included.
Established Reputation and Experience
How long has the company been in business? Do they have a physical address and real staff you can talk to? Longevity and reputation matter. A company that’s been serving the community for decades likely earned its good name through consistency and care.
Professionalism from Start to Finish
From your first phone call to moving day, you should feel respected and informed. If communication is poor or staff seems disorganized, it’s probably a sign of what’s to come.
For generations, Broms Movers has proudly served as a trusted moving company in Schaumburg, IL and surrounding areas. We’ve built our reputation on honesty, reliability, and treating every move like it’s our own.